Collaborate With Your 24-hour Monitoring Team
Whenever your home alarm system in Flint goes off, your round-the-clock monitoring experts will instantly act. Their first step is to confirm your alarm, and that involves communicating with you. The guideline they follow depends on the type of emergency. For instance, when a medical emergency is initiated, one attempt will be made to reach you before first responders are dispatched. If you’re dealing with a break-in - the most frequent type of alarm - a monitoring agent will adhere to these steps to get in touch with you:
- An attempt will be made to contact you through the central command panel. You will usually be requested to provide a passcode.
- If that effort is not successful, a call is made to your primary contact number.
- A second number or your first contact person is tried next.
- If you still can’t be reached, area police officers are deployed.
- Your monitoring specialists will try to reach you again once authorities are alerted.
If you're not in a situation where you can interact with monitoring agents, that’s OK. Assistance will still be dispatched even if you're not available to confirm the emergency.
Prepare for any situation with a Vivint home alarm system in Flint
Get prepared for any crisis with a state-of-the-art home alarm system in Flint from Vivint. Contact (810) 672-7953 to start the customization of your home’s protection today.